About Us
About Our Business
eHamilton Enterprises has assembled a collection of innovative and quality products from leading suppliers in the carrier and lift industry  .  
We are continually searching for those unique products that will make transporting more enjoyable and offering them at competitive

Our goals are customer satisfaction, providing quality products at competitive pricing, and providing innovative products that make the RV
experience more enjoyable
Policies and Support
Privacy Notice Table Of Contents:
•  Customer Service
•  Privacy Policy
•  The Information We Collect
•  How We Use Information
•  Our Commitment To Data Security
•  How To Access Or Correct Your Information
•  How To Contact Us

Customer Service

Customer Service and Product Satisfaction are some of our primary goals.  If you have any questions concerning an order, pricing,
shipment status, policies, products, or anything else, please contact us 1-888-510-0678 toll free.

Technical support and questions for our RV product family can be accessed through the manufacturers site.  If you have any problems
getting information or support, please feel free to contact us and we'll follow-up directly with our manufacturers and suppliers.

Privacy Policy

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the
choices you can make about the way your information is collected and used.

The Information We Collect:
This notice applies to all information collected or submitted on the eHamilton Enterprises website. On some pages, you can order
products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Email address
Phone number
Credit/Debit Card Information

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information
with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do
not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared
with outside parties.  
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described
above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information
You can receive all your personally identifiable information that we collect online and maintain by contacting us directly.  We use this
procedure to better safeguard your information.  You can correct factual errors in your personally identifiable information by sending us a
request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 888-510-0678 or send us an email at
Only orders that are shipped to destinations in California are subject to 7.25% sales tax.

Typographical Errors  
We reserve the right to refuse or cancel any order due to a typographical error  

Payment Methods

eHamilton Enterprises accepts the following forms of payment:

• Visa
• Master Card
• Money Orders and Checks are accepted for mail orders in US funds only

Mail orders paid by money orders and cashier's checks will ship on day of deposit. Orders paid by personal & company check will ship
within 10-15 days of deposit in order to allow clearance of funds.

Replacement Policy

Every product we sell is guaranteed to work s for it's intended compatible application. eHamilton Enterprises will replace any defective
product with an identical product.  If you need to replace a product please call eHamilton Enterprises at 888-510-0678 so that we can
supply you with an RMA# and instructions for returning the product.  Returns or replacement must be made within 30 days of the
original order.  We will not replace items that were misused due to incompatibility with the intended application.    We can only send
replacements once we have received the “defective item”. All returns must have an RMA number.  We do not offer refunds for defective
items, we only provide replacements for these items. Defective items can be repaired in the field unless it is determined that a
replacement part needs to be sent.  Returns for other than a defective item are subject to return shipping costs (to the point of origin)
and a 40% restocking fee.

Credit Card Security and Secure Shopping

eHamilton Enterprises utilizes secure processing through AuthorizeNet. If you prefer, we can take your order via phone or mail by
contacting us directly at:

eHamilton Enterprises
4435 First Street,   Suite 365
Livermore, CA  94551

Ph:  888-510-0678  toll free
Fax:  925-292-2739

Manufacturer's Warranties, Rebates, and Promotions

Products are warranted by the manufacturers and warranty requests and service need to be addressed directly with the
manufacturer.  Special rebates or promotions offered by the manufacturer are not offered by eHamilton Enterprises and should be
addressed directly with the manufacturer according to the rules of their respective rebates and promotions as they apply to the
purchase of the product.  eHamilton Enterprises takes does not guarantee promotions or rebates offered by the manufacturer will be
honored by purchase of their products from this site.
eHamilton Enterprises
4435 First Street, Suite 365
Livermore, CA  94551
Ph: 925-215-1762
Ph: 888-510-0678 toll free
email: jhamilton@ehamiltonenterprises.com
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